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Payments

For your convenience, we offer the following payment methods:

• Credit cards: Use your Visa, Master Card, Money order, PayPal (by invoice) and Bank wire transfer: Arrange payment through your bank and receive a 2% discount. Bank wire payments are accepted on orders of $250 or more. Contact us for details service@arcuri.ca or 905.669.3939. (Please note that both the issuing and receiving banks will charge fees that must be included in the wire amount.
• Credit card payments ship to credit cards billing address.
• Alternate Shipping address:
  If you prefer, we can ship your order to an address other than your billing address. As a security precaution, we require that your alternate shipping address be on file with your credit card company. This step helps protect you from fraudulent charges to your credit card.
• Buyer prepays. Visa/Master Card accepted and item(s) shipped 1-3 days. If we cannot verify credit card information, we reserve the right to ask for an International Money Order. Credit card billing occurs in Canadian dollars (US dollar equivalent will be charged in Canadian dollars based on daily currency rates). International Money Orders accepted. Western Union Auction Payments are also accepted.
• Sorry, we DO NOT accept personal/business checks, American Express, Discover.

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Shipping/Insurance

• Orders will be shipped 1-3 business days after payment is received and verified. Combined shipping, with reduced rates, is available when you use our check out service. All items must be on the same order. Check Out will calculate reduced rates for you. Estimated delivery time for XpressPost/ Priority mail service or UPS within North America is 1-7 business days from date of shipment. Overseas orders can take 1-4 weeks to arrive.
• We fully insure each order all the way to you. That means that when your order is in transit to you, shipment is always risk-free. For added security, it is our policy that a signature is required for all orders, regardless of any signature waivers you may have.

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Returns

• To help ensure you make the right choice, we offer a very flexible return policy. If for any reason you are not satisfied, you can return your item for a full refund. Just email or call us at 905.669.3939, to receive detailed instructions. Please note that the shipping and handling fee is non-refundable
• Items can be returned or exchanged within 30 days of receiving your item(s). If the item you receive is not in satisfactory condition, email us within 5 days of receipt for return instructions. We will exchange, repair, or, if item is no longer available, issue a refund. Items can be returned ONLY in as-sold condition, in original packaging. Items will not be accepted without prior contact & a Return Merchandise Authorization (RMA) number. All new items, unless otherwise noted in description, include manufacturer's warranty. Shipping, duty, brokerage, & insurance charges are non-refundable.
• Sorry, exchanges will not be handled at our retail location.
• ***We feel Jewelry looks best in actual size. Although, our images are enlarged to show detail. Therefore, please read measurements ***.

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Diamond Certificates

• When you order a loose diamond, we ship it to you with the accompanying diamond grading report (also called a diamond certificate). These grading reports are lengthy, detailed documents created by diamond grading experts at one of two highly-respected diamond laboratories — making it very expensive to replace a diamond grading report. Because of this, we require each diamond grading report to be included with each returned diamond.

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Non-Canadian customers - Customs, Tariffs, and Taxes

• International orders pay no Canadian taxes.
• Canadian customers pay applicable sales taxes.
• Many countries impose their own customs, duties, tariffs, taxes, etc. on items being shipped from a foreign country. Every country is different. We are not responsible for your country's imposed taxes and other charges.

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